Q: What is THRYVE?

A: THRYVE is a platform designed to facilitate the sharing and rental of assets, allowing organisations to optimize resource use and minimize waste. It's all about getting users to list equipment, tools, or spaces available for sharing, promoting a circular economy.

 

Q: How does the asset-sharing process work?

A: Users can sign up for an account, create a profile, and list assets they are willing to share or rent. Interested parties can browse available items, contact the owner and arrange the terms for sharing. The platform facilitates communication, scheduling, and sometimes secure payments.

 

Q: How are assets verified for quality and safety?

A: THRYVE encourages asset owners to provide detailed descriptions and photographs of their items. Additionally, user reviews and ratings play a significant role in maintaining the quality and reliability of the assets. Users can also report issues, helping ensure the platform stays trustworthy.

 

Q: Is there a fee for using the THRYVE platform?

A: Our subscription gives you full access to the platform’s features: asset listings, smart matchmaking, legal templates, messaging, and support—no sneaky hidden fees or charges (now or ever)

 

Q: What if I have an issue with my rental or shared item?

A: If you encounter any issues, first reach out to the asset owner to try to resolve them directly. That being said never hesitate to contact us directly and we will always try and solve any issues as quick as we can. We strive and always will, to ensure a positive sharing experience for all users.

 

Q: How can I trust the people I’m renting from or sharing with?

A: THRYVE incorporates community ratings and reviews to ensure transparency. We recommend reading through feedback from other users to gauge their experiences. Additionally, our platform provides messaging features that allow you to communicate with the asset provider before finalizing any agreements. We at Thryve will constantly be on the look out for an unscrupulous behaviour and react accordingly.

 

Q: What happens if an item gets damaged during the rental?

A: It’s essential to discuss terms regarding damages upfront with the asset owner before the rental. Each user is encouraged to have clear agreements and if needed, insurance terms in place. THRYVE can provide guidelines on creating effective agreements, along with our own guidelines of service. As with everything in life check everything before use and note anything that you feel should  be noted.

 

Q: How do I get started with THRYVE?

A: Simply visit our website, sign up for an account, create your profile, and start exploring the available assets. You can also list your items for sharing right away after selecting the plan that's right for you. Our user-friendly interface makes it easy to navigate and find what you need. If some of our team can do it, it must be foolproof.

 

Q: Does THRYVE offer any support or resources for new users?

A: Yes, we have a dedicated support team available to assist you with any questions or concerns. Additionally, our website features helpful resources, including guides and FAQs (*You are here), to help you navigate the platform with ease. Don't worry you cant break anything, we hope, so take your time on the platform have a look around.